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iPhone App - Unable to Connect

If you receive an "unable to connect" message check to make sure that you are connected to WiFi, Edge, or a 3G network and have good signal strength (at least one bar). If you believe you are connected but still get an unable to connect error, try to open up a web page in the Safari web browser. If you are able to open up a web page, wait a few minutes before retrying the DIRECTV application. If you cannot open up a web page, this means you are not successfully connected to a network.

 

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