DIRECTV Communities

Catch never before seen videos of DIRECTV events and learn about the latest news and offers.

Custom Install Charges

Most DIRECTV equipment offers include standard professional installation from a highly trained installer who will:

- Install your DIRECTV dish on your roof, balcony, or other outside location within 100 feet of your TV (as long as there is an unobstructed view to the southern sky)
- Run up to 125 feet of cable from your dish to the receiver(s) and 25 feet of phone line
- Connect your DIRECTV System to your previously connected equipment
- Provide a 20-minute lesson on using your new equipment
- Assist in activating your service

While our standard professional installation covers most DIRECTV system set-ups, some installations may require additional custom work that is not included with standard professional installation.

Please note that additional charges apply for custom installation. Custom installation includes, but is not limited to:

- Routing cables through more than 1 wall or fishing cables between walls
- Installing additional receivers or routing system to more than 1 TV outlet
- Connecting system to stereo and/or additional components
- Enhancements to phone line
- Dish mounting on pole
- Additional equipment, cables

If your installation requires custom work, the technician will ask you to sign a revised Custom Work Rate Sheet with the fixed rate prior to installation, and he will collect payment directly from you while he is still on-site. These charges will not appear on your DIRECTV bill.



Was This Helpful?

Very Helpful
Not Helpful

 

We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.