To receive DIRECTV® broadcast signals, your standard satellite dish must be correctly positioned. To receive HD service, a newer DIRECTV Slimline Dish is required.
If your satellite dish was installed prior to October 2005, you do not have a DIRECTV Slimline Dish. If you don't remember when your dish was installed or if you're just not sure that it is a 5-LNB, take a look at your dish and see if it matches either one of the images below.
If you have a DIRECTV HD receiver (model H20 or HR20) and do not have the DIRECTV Slimline Dish, you can easily order a new dish for free and set up installation. Just call 1-800-531-5000 and say "order new equipment" to be routed to the correct destination.
Types of satellite dishes
The newest DIRECTV Slimline Dish can be identified by the thin horizontal LNB section (circled) and by the word "Slimline" (circled) written on the dish.
The earlier Slimline dish can be identified by the two separate LNB sections (circled). This design is sometimes referred to as the sidecar.
To receive DIRECTV programming, your home needs a clear view of the southern sky, unblocked by trees or buildings. Most dishes are installed on a roof or balcony, but other arrangements can be made to accommodate your structure and preferences.
Most DIRECTV customers need just one dish, no matter how many rooms have DIRECTV service.
There are six different DIRECTV dishes, which range in size from 18" round to 36" x 22" oval.
Use this helpful Dish Pointer tool to find the elevation and azimuth to position your satellite dish yourself.