DIRECTV Communities

Catch never before seen videos of DIRECTV events and learn about the latest news and offers.

Join the DIRECTV Community

Why do I need the protection plan if I lease my equipment?

The equipment leasing fee is for your receiver only. Leasing the receiver allows us to provide the latest equipment with minimal upfront cost, affordable upgrade options, and if the receiver fails, we will replace it at no charge (shipping and handling charges may apply). The DIRECTV PROTECTION PLAN is also a great option to cover equipment other than the receiver. With the PROTECTION PLAN you have access to service calls from a trained technician if we can't fix the problem over the phone, dish alignments, replacement of defective remotes and other components, such as cables, multi-switches, or splitters, as well as free technical troubleshooting 24 hours a day, 7 days a week.

Was This Helpful?

Very Helpful
Not Helpful

 

We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.