DIRECTV Communities

Catch never before seen videos of DIRECTV events and learn about the latest news and offers.

Join the DIRECTV Community

I'm trying to set my DVR using my mobile device, but I can't log in. What can be the problem?

First check to make sure your cell phone is connected to the Internet and has good signal strength. If you believe you're properly connected but still get an error message, try to open up a web page in your browser. If that works, wait a few minutes before trying to connect to directv.com again. If you can't open up a web page, you're not connected the Internet.

Was This Helpful?

Very Helpful
Not Helpful

 

We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.