DIRECTV allows the activation of used receivers under the following conditions:
- The used receiver cannot be active on another DIRECTV account
- The used receiver must be a previously owned unit; if the receiver was previously leased on an account it cannot be activated and must be returned to DIRECTV
- The receiver must have a Receiver ID Number; older models without an Receiver ID Number cannot be reactivated because they do not support DIRECTV's current technology
If you meet all of these criteria, call us at 1-800-DIRECTV to order a new access card. We'll then send you a new access card and a postage-paid envelope to return the old card. Please note that a $20 fee will apply for the new card.
Once you receive the new access card and have installed the receiver, call us at 1-800-531-5000 to activate. Make sure to mention that you have pre-owned equipment and want to activate programming on it.