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How do I change my email address on file on directv.com?

Here's how to update your email address on directv.com.

Step 1

Sign in to your DIRECTV account

Note: You can also sign in by placing your mouse over My Account above the main navigation. Enter your DIRECTV account username and password and click Sign In. If you don't have an online account, click Register.

Step 2

On your My Overview page, click My Account Info.

Step 3

Scroll down to the Login Information section and click Change below your email address.

Step 4

Enter your new email address in both fields. Click Update.

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