DIRECTV Communities

Catch never before seen videos of DIRECTV events and learn about the latest news and offers.

I've lost or can't remember my username and password, can you send them to me?

To retrieve your directv.com password, you will need the email address you used to create your directv.com account. If you don't remember it, click here. If you do, follow the steps below.

Step 1

Place your mouse over My Account above the main navigation. Click Forgot password?.

Step 2

Enter the email address associated with your directv.com account. Click Continue.

Step 3

You might be asked to enter your Security Answer. If you don't remember it, click I forgot my security answer. Otherwise, enter your answer and click Continue.

Was This Helpful?

Very Helpful
Not Helpful

 

We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.