Welcome to the Help Center
Most Popular Questions
How do I connect my GenieĀ® or HD DVR to the Internet?
What should I do if I forgot my email/Access ID or password?
How do I program my DIRECTV remote control?
How do I contact DIRECTV?
DIRECTV Error Code 771
My DIRECTV remote control is not working, how do I fix it?
What channels are included in each DIRECTV package?
How can I pay my DIRECTV bill?
How do I reset my DIRECTV receiver?
How do I reconnect my DIRECTV HD DVR to the Internet?
Account Management
Billing
DIRECTV Programming
Mobile Apps & directv.com
Ordering DIRECTV
Our Company
Receivers & Other Equipment
Streaming
Troubleshoot My Service