How do I manage my DIRECTV account after it moves to

Why can’t I make changes in My Account on

We are moving your account information, billing history, and preferences to This process may take up to 3 days to complete. During this time, the following account functions will not be available:

  • Order new equipment, modify an existing equipment order, or cancel an order
  • Make a payment
  • Manage Paperless Billing or Auto Bill Pay
  • Activate or deactivate your receiver
  • Make changes to your programming package or add-ons
  • Refer a friend

To pay your bill or make changes to your account during this time, call us at 800.531.5000.


How will I be able to manage my account after the move to

After the move, you’ll be able to manage your DIRECTV account on or your mobile device using the myAT&T app. To download the app, text MYATT to 556699 or go to your app store.


Will this change how I watch DIRECTV?

Your DIRECTV entertainment experience will not change. You’ll be able to view at home, stream your favorite TV shows and movies at, and watch on the go with the DIRECTV app.


Where can I find out more about my DIRECTV account move to

To learn more about MyAccount move to, go to