Because DIRECTV leases equipment to you, we ask that you return it to us when it is disconnected. When you activated your DIRECTV service, you accepted the terms of our Customer Agreement, which indicates that you agree to return disconnected equipment. If you do not return equipment, DIRECTV may charge a fee of up to $45 per standard receiver, HD receiver, Genie Mini, Wireless Genie Mini and Wireless Video Bridge, or $135 per DVR, HD DVR, and Whole-Home DVR, also known as Genie HD DVR. To learn more, just visit our web site at directv.com/agreements.
Upon disconnection, please follow return instructions sent via email or standard USPS mail.