DIRECTV Protection Plan

Millions of DIRECTV customers choose to protect their viewing experiences with one of our plans. There are plans for your DIRECTV system, your eligible viewing devices, and even a plan for Accidental Damage from Handling (ADH) for your eligible laptops and tablets.

If you’re already protected, call 800.531.5000 to file a claim.

As long as you have an HD DVR and HD services (Advanced Receiver Service or Advanced Receiver Service — HD), you can enjoy tons of your favorite TV channels live, anytime, anywhere. If you’re using a tablet or phone, please go to directv.com/download to download the DIRECTV app. If you’re on your computer, you can stream straight from our Online Guide here. Live TV Streaming Channel List

Choose the Protection Plan that’s right for you*

DIRECTV™ Protection Plan Benefits

Equipment

  • Protection from unexpected repair costs of your DIRECTV System, including accidental damage from handling and power surge failure.
     

    Home wiring

  • Protection from unexpected repair costs of wiring, jacks, and cable outlets used inside your home to deliver AT&T services – Phone, TV, and Internet.

    Included only for customers who are enrolled in high-speed Internet services from AT&T.
     
    Shipping

  • Coverage for shipping and handling costs of receivers replaced by DIRECTV.
     
    Repairs

  • No additional cost for service calls for your DIRECTV System or repairs to your covered inside home wiring.
     
    Upgrades

  • Eligible for a DIRECTV receiver upgrade every two years.
     
    Protection for your DIRECTV system:

  • Shipping for receiver replacement
  • Remote controls
  • Switchers, connectors, wiring
  • DIRECTV™ Protection Plan Premier Benefits

    All the great benefits of the DIRECTV Protection Plan, plus protection for your eligible entertainment viewing devices.

    More equipment coverage

  • Protects an unlimited number of your current and future eligible viewing devices.
  •  

    More repairs

  • Protection from unexpected repair costs of your eligible devices.
  •  

    Want more protection for your laptops and tablets?
    For just $4.99 more a month, safeguard your laptops and tablets against accidental damage such as drops, spills, and cracked screens. ^Select PREMIER with Accidental Damage from Handling (ADH) for $24.98/mo.
     

    Protection for all your favorite entertainment viewing devices*
     

  • TVs: LCD, LED, and plasma
  • Computers: desktops, laptops, and tablets
  • Original remote controls and 3D glasses

  • TERMS AND CONDITIONS:
    *Limitations and exclusions apply. See terms and conditions for complete program details.


    Read the full terms and conditions for
    PROTECTION PLAN customers.
    Read the full terms and conditions for PROTECTION PLAN PREMIER customers.
    Leer los términos y condiciones para clientes de PROTECTION PLAN en español.
    Leer los términos y condiciones para clientes de PROTECTION PLAN PREMIER en español.


    1RECEIVER UPGRADE OFFER: Offer available once in any 24-month period for qualifying customers only (lease required). Qualification based on DIRECTV PROTECTION PLAN tenure. Residential customers only. 24-MONTH EQUIPMENT LEASE AGREEMENT: EARLY CANCELLATION WILL RESULT IN A FEE OF $20/MONTH FOR EACH REMAINING MONTH. Must maintain 24 consecutive months of any DIRECTV programming package ($29.99/mo. or above) or any qualifying international service bundle.


    ^Accidental Damage from Handling (ADH) coverage provides your laptops and tablets with protection from mishaps such as unintentional and unexpected spills, drops, and cracked screens as a result of normal use.