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Why do I have to provide my credit card information and social security number to order DIRECTV?


When you sign up for a new DIRECTV account, we want you to begin receiving your services as quickly as possible. A credit card payment is simply the most convenient method of payment to activate your account immediately. Visit our web site at directv.com/billing for more information about payment options.

We ask for your social security number for both your protection and ours. Because we activate your account over the phone, we want to ensure that no one else can use your identity to establish a separate account. Since many people have similar names and addresses, your social security number is just an additional piece of information that can identify you.

Please be assured that we do everything possible to protect the information that we receive from our customers. We consider all customer account information to be private and confidential. To protect the security systems and policies that we have in place, we cannot disclose any details. I can reassure you that we are using the most secure protection software available, as well as following all official consumer protection laws and guarantees. Additionally, all of our Customer Service Representatives are trained to respect customer privacy as well as to abide by our internal security systems.


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