Hi! How can we help you?
Please sign in
for a more personalized experience.


Where can I find information about the DIRECTV Privacy Policy?


DIRECTV is dedicated to protecting your privacy. The Privacy Policy explains how DIRECTV collects, uses, and discloses information about you when you subscribe to our services. The most recent update to The DIRECTV Privacy Policy will take effect on June 24, 2014.

Here is a list of some minor changes that have been made since the previous version.

Information and how we collect it:

  • We collect the device ID or MAC address of any authorized device that you use to access DIRECTV service. We may also collect the date and time that service is accessed.
  • Information we collect from third parties includes social media data if you log into your account or connect your DIRECTV service through a third party social media app

Our use of cookies and other technologies:

  • Authorized devices or applications may use tracking cookies to collect non- personal information
  • Devices and applications may also serve tailored ads
  • Information has been added on how to opt out of tailored ads

How we use your information:

  • Recommendations for account security have been added
  • Examples have been added to help explain what the information we collect can be used for

For more information about DIRECTV agreements and policies please visit directv.com/agreements.

Was This Helpful?

We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

Still need help? Contact us.