Hi! How can we help you?
Please sign in
for a more personalized experience.


How do I cancel Paperless Billing?


To cancel Paperless Billing and return to receiving a paper bill, follow these steps:

Step 1

Sign in to your DIRECTV account

Note: You can also sign in by placing your mouse over "My Account" above the main navigation at the top of this page. Enter your DIRECTV account username and password and click "Sign In to My Account". If you don't have an online account, click "Register".

Select "My Bills & Transactions" from the "My Account" menu.


Step 2

Select "Paperless Billing" on the left hand side. Scroll down the page and click "Cancel Paperless Billing".


Was This Helpful?

We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.
Still need help? Contact us.