Hi! How can we help you?
Please sign in
for a more personalized experience.


Am I required to keep a credit card on file with DIRECTV?


DIRECTV requires customers to maintain current credit or debit card information on file at all times. Please refer to section 5(e) of our Customer Agreement for full details about this requirement.

Our web site allows you to view the last four digits of the credit card we have on file, so that you can review and update it at any time. Though we cannot remove your credit card information from our web site, you may update this information to a different card at any time by:

  • Sign into your account on directv.com
  • Select "My Account Info" from the Quick Links
  • You will see your billing information
  • Click on "Change" under "Credit Card"
  • Enter your new card information
  • Click the "Update" button to save your changes

Was This Helpful?

We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

  • Make a one-time payment using your credit/debit card or from your banking account online, anytime. If using a credit or debit card, please note that DIRECTV currently accepts Visa, MasterCard, Amer...
  • You have full control over when and how your Auto Bill Pay payments are deducted. Click any of the links below to learn more. Change your payment method Step 1 Sign in to your DIRECTV...
  • Paying your DIRECTV bill is very easy and hassle-free. Just choose one of the methods listed below. Please note: If you are making a one-time payment to restore service or to avoid service interrup...
  • Yes. Go to directv.com on your mobile web browser and tap "Pay My Bill." You'll be prompted to sign in to your online account, if you haven't already done so. Once you're signed in, you'll see your...
  • It’s easy and convenient to pay your bill online with Auto Bill Pay. Your DIRECTV bill will be automatically deducted from your checking account, credit card, or debit card on the same date every...
Still need help? Contact us.