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Am I required to keep a credit card on file with DIRECTV?

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DIRECTV requires customers to maintain current credit or debit card information on file at all times. Please refer to section 5(e) of our Customer Agreement for full details about this requirement.

Our web site allows you to view the last four digits of the credit card we have on file, so that you can review and update it at any time. Though we cannot remove your credit card information from our web site, you may update this information to a different card at any time by:

  • Sign into your account on directv.com
  • Select "My Account Info" from the Quick Links
  • You will see your billing information
  • Click on "Change" under "Credit Card"
  • Enter your new card information
  • Click the "Update" button to save your changes

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