Solution 2: Check your dish
If you can easily see your satellite dish, check to see that there's nothing blocking the line of sight from the dish to the sky. DO NOT climb your roof. If you believe there is something interfering with the signal, please contact us to schedule a service call.
In rare instances, the signal between your dish and the satellite might be temporarily lost due to a severe storm. It will be restored as soon as the storm passes. In the meantime, you can enjoy your favorite movies and shows on your laptop, tablet, and cell phone. Learn how
Still seeing the error message?
Please call 1-800-531-5000 for further assistance.