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How will I be billed for mid-cycle service changes?

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DIRECTV bills you for a full month of service at the start of your bill cycle. Making any changes to your service after you receive your bill can result in partial charges or credits on your next bill.

Added a service?

You'll see a partial-month charge from the date you added the service to the end of that previous bill cycle, plus a full-month charge for the next 30 days of your regular billing cycle.


Example: Bill date is the 15th of the month. You cancel HBO on the 6th of July.

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On your July bill, you'll see:

  • Partial-month charge for 9 days of HBO (July 6 through July 14)
  • Regular monthly charges for the current bill cycle (July 15 through Aug 14)

Canceled a service?

You'll see a partial-month credit for what you were already billed on your previous statement.

Example: Bill date is the 15th of the month. You cancel HBO on the 6th of July.


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On your July bill, you'll see:

  • Partial-month credit for 9 days of HBO (July 6 through July 14)
  • Regular monthly charges for the current bill cycle (July 15 through Aug 14)

Changed from one service to another?

You'll see a partial-month credit for the old service and a partial-month charge for the new service. The new service will also show a full-month charge for the next 30 days of your regular bill cycle.

Example: Bill date is the 15th of the month. You upgrade your base TV package on the 6th of July.


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On your July bill, you'll see:

  • Regular monthly charges for the current bill cycle (July 15 through Aug 14)
  • Partial-month charge for your new base TV package (July 6 through July 14)
  • Partial-month credit for your old base TV package (July 6 through July 14)

Reactivated your DIRECTV service?

You will resume your existing billing cycle. If you activate in the middle of your billing cycle, you'll see a partial-month charge from the date you reactivated the service to the end of the previous billing cycle, plus a full-month charge for the next 30 days of your regular billing cycle.

Example: Bill date is the 15th of the month. You reinstate your service on the 6th of July.


Image

On your July bill, you'll see:

    On your July bill, you’ll see:

    • Partial-month charge for 9 days of service (July 6 through July 14)
    • Regular monthly charges for the current billing cycle (July 15 through Aug 14)

     

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