Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

Why is there a delay in getting complete data on the channel banner when I tune to a local channel?

Print

Your receiver pulls information from two on-screen program guides: the national guide, which brings you channels we distribute nationwide; and the local guide, which carries only channels available in your area. You may experience a delay when your receiver loads the local guide information, but this delay should not impact the picture or sound on your local channels. The best way to view your local channels is to enter the number of the channel with your remote control and go directly to the channel.

Was This Helpful?

 
We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

  • Just press the GUIDE key on your remote control, then navigate using the arrow keys. You'll see a listing of DIRECTV programming at least 36 hours ahead. You can scroll through the listings one scr...
  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Pres...
  • See our full HD channel list, including national channels, local channels, regional sports networks and DIRECTV CINEMA™ channels.
  • The guide's default is to show all the channels on DIRECTV. If you would like to see only the channels you get in your current TV package, you can change the channel options to "Show Channels I Get...
  • There are several reasons why you may be missing a local station. Because of market realignments, you may now be getting locals from a different market. The changes are based on revised definition...
Still need help? Contact us.