Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

How is eligibility for DNS determined?

Print
Unlike LIL, where eligibility is market based (ZIP code plus county), your eligibility to receive DNS Service is determined through a two step process.

First, we check whether you're eligible under the “no distant where local” rule. That rule states that DIRECTV cannot sign up new DNS service where it offers the same level of local service unless it receives a waiver from the appropriate local station. More specifically, in the markets where DIRECTV offers LIL it cannot sign up new DNS subscribers at all.

If you're eligible under the "no distant where local" rule, we still have to check whether you're also eligible based on your physical home address. If your location is not predicted to receive a sufficiently strong signal, it is considered to be “unserved” and DIRECTV can provide DNS service. If your location is predicted to receive a sufficiently strong signal from your local station, you'll be eligible for DNS service only if that station grants a waiver.

To see if you are eligible to receive DNS Service or to check the status of a waiver request, please use this Local/Network Availability tool.

Was This Helpful?

 
We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

Still need help? Contact us.