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How do I reset my DIRECTV receiver?


There are two ways you can reset your receiver:

Method 1: Press the Reset button

Image On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.

Note: On some receiver models, the reset button is on the side of the receiver.

Method 2: Unplug your receiver

Image Unplug your receiver's power cord from the electrical outlet, wait for 15 seconds, and plug it back in.

Image Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

Still having issues?

Visit our Technical Forums or call us at 1-800-531-5000 and select the option for technical assistance. Technical support is available 24 hours a day.

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