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DIRECTV Remote Help & Troubleshooting


If you’re having issues with your DIRECTV remote, there are a few possible solutions.

The first is to check to see if your DIRECTV remote is set correctly. If you 're having trouble changing channels or adjusting the volume, make sure that your remote is actually set to control your DIRECTV receiver by checking the Mode Switch at the top of the remote. If the DIRECTV symbol is not selected, slide the Mode Switch to the DIRECTV icon and try again.

If that doesn't work, check if your DIRECTV remote is low on batteries using the built-in battery tester. If the green light blinks slowly or does not show up at all, replace the batteries.

If this does not fix your DIRECTV remote control issues - and your remote works with your DIRECTV equipment but not your TV or other devices - your remote might need to be programmed. Follow these instructions to program your DIRECTV remote:

    1. Press MENU on your DIRECTV remote.
    2. Select Settings & Help.
    3. Select Settings.
    4. Select Remote Control.
    5. Select Program Remote. You will then be prompted with step-by-step instructions.

Watch the video to learn more about how to troubleshoot the DIRECTV remote.


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