Hi! How can we help you?
Please sign in
for a more personalized experience.


How do I change my email address on file on directv.com?


Here's how to update your email address on directv.com.

Step 1

Sign in to your DIRECTV account

Note: You can also sign in by placing your mouse over "My Account" above the main navigation. Enter your DIRECTV account username and password and click "Sign In". If you don't have an online account, click "Register".

Step 2

On your My Overview page, click "My Account Info".

Step 3

Scroll down to the "Login Information" section and click "Change" below your email address.

Step 4

Enter your new email address in both fields. Click "Update".

Was This Helpful?

We're sorry to hear that. Contact us orwith a specialist.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

Still need help? Contact us orwith a specialist.