Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

How do I use "My Account" to manage my account settings online?

Print

Whether you want to view and pay your bill, upgrade your service, or order new equipment, our new My Account will make it easier than ever.

Step 1

First, Sign in to your DIRECTV account. You can also sign in by placing your mouse over "My Account" above the main navigation. Enter your DIRECTV account username and password and click "Sign In". If you don't have an online account, click "Register".

Step 2

In the "Current Balance" section, you can pay your bill, view your statement (if you're enrolled in Paperless Billing) and enroll in Auto Bill Pay and Paperless Billing.

Step 3

"My Snapshot" section gives you a quick overview of your DIRECTV setup, including your TV package and equipment. To view the details of your TV package or to upgrade your TV package, click "View My Programming". To view your equipment or to upgrade your receivers, click "View My Equipment".

Step 4

In the "Quick Links" section, you'll find links to upgrade your programming, add premiums and sports, order additional equipment, update your settings, view FAQs, and more.

Was This Helpful?

 
We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

  • With an online account, you can view statements, pay your bill, upgrade your service, and much more online--all with just a few clicks. Step 1 Go to directv.com and click "Register." Ste...
  • Once you sign up for Paperless Billing, our online billing system automatically sends email messages telling you when your statement is available to view online or giving you important information ...
  • At this time we do not offer streaming-only packages. You will need to subscribe to one of our TV Packages to have access to DIRECTV programming on your computer, tablet, or cell phone.  
  • In order to perform routine maintenance and upgrades to directv.com, certain areas of our web site are sometimes unavailable. If this ever happens to you again, you can call us at 1-800-531-5000 an...
  • There are a few reasons your bill amount may be different than you expected: Rebates. If you took advantage of a rebate offer when you signed up with DIRECTV, the monthly promotional price was au...
Still need help? Contact us.