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How do I download the GenieGO app on my computer or mobile device?

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DIRECTV nomad™ customers: nomad™ is now GenieGO™. Same magical device.
We just gave it a more appropriate name.

First make sure your devices meet the requirements below and then download the GenieGO app here.


iPhone®, iPod touch®, iPad® and iPad® mini

  • iPhone 3GS or later (iOS 4.2.1 or later).
  • iPod touch (iOS 4.2.1 or later)
  • iPad (iOS 4.2.1 or later)
  • iPad mini (iOS 6.0 or later)

Android

  • Android OS 2.3.5 to 4.2.4
  • Samsung Galaxy S
  • Samsung Galaxy S2
  • Samsung Galaxy S3
  • Samsung Galaxy S4
  • Samsung Galaxy Note 2
  • Droid RAZR
  • Droid Bionic
  • HTC EVO 4G

PC Computers

  • OPERATING SYSTEM: Microsoft Windows 7, Microsoft Windows Vista, or Microsoft Windows XP (with Service Pack 3 or later installed)
  • PROCESSOR: 1.2Ghz or faster (dual or quad core processors recommended)
  • SYSTEM MEMORY (RAM): 2G minimum
  • SOFTWARE: .NET Framework version 4.0 (available from Microsoft at no additional charge). Windows Installer 4.5 (available from Microsoft at no additional charge).

Note: Please do not turn off your computer or attempt to cancel the download even if you don't see a download progress bar. Once the download is complete, follow the on-screen instructions to install the app, activate your GenieGO device, and register. This will take approximately 30-45 minutes.


Mac Computers

  • OPERATING SYSTEM: MAC OS X v.10.7 or above
  • PROCESSOR: 1.8Ghz or faster
  • VIDEO CARD: 32MB minimum (128MB recommended)
  • SYSTEM MEMORY (RAM): 2GB minimum

Once the download is complete, follow the on-screen instructions to install the app, activate your GenieGO device, and register.


iPhone, iPad and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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