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What does "Preparing" and "Downloading" mean?


Please note: DIRECTV no longer sells GenieGO devices online or over the phone.

Preparing is the process of putting a mobile version of the recorded show onto your GenieGO so you can watch it anywhere, without an Internet connection. This will take the same amount of time to complete as the show’s run time.

For example: A 1-hour show will take at least 1 hour to prepare. To save time, use Auto-Download Series to automatically prepare a new episode of a series for your computer or mobile device as soon as your HD DVR records it.

After your GenieGO prepares a show, it will begin downloading it to your computer or mobile device for viewing. You can download the same show to up to 4 additional devices without having to record or prepare it again.

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