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How do I configure my wireless router to let me access GenieGO™ for streaming recorded shows outside my home?

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DIRECTV nomad™ customers: nomad™ is now GenieGO™. Same magical device. We just gave it a more appropriate name.

In order to stream your recorded shows to your mobile device outside your home, your wireless router must be set up for Port Forwarding. This allows your router to access your GenieGO from outside your home Wi-Fi network. Most popular router models are automatically set up for port forwarding, but some older models still require you to turn it on manually. You'll need a PC or Mac computer to complete the manual router setup.

Before you begin, make sure you have the following information:

  • Brand and version of your wireless router.
  • Your home Wi-Fi network username and password.
  • GenieGO IP address, Ports (TCP) & MAC address. To find this, you must have the GenieGO app installed on your computer. Launch the app on your computer, then select System Info from the Help menu (H).

Don't have the app? Click here for instructions on how to download it.

Now select your router brand and model below and follow the instructions.



 

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