Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

DIRECTV Error Code 775

Print
This number is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a result, your TV signal may be interrupted. Follow the steps below to correct the problem:

Step 1

Check all the connections on the back of your receiver, starting with the SAT-IN connection, and make sure they're secure.

Step 2

You may have a SWiM Power Inserter (pictured on the right) attached to the DIRECTV cable coming from your dish. Unplug it from the electrical outlet, wait for 15 seconds, and plug it back in.

Note: Do not plug in the SWiM Power Inserter to a power outlet that can be turned off.

Still having issues?
Please call 1-800-531-5000 for assistance.
Note: If you have to reset your SWiM Power Inserter frequently, please contact us to schedule a service call. While you're waiting for your technician to arrive, you can enjoy your favorite movies and shows on your laptop, tablet, and cell phone. Learn how.

Image
 
   

Was This Helpful?

 
We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.

Related Questions

  • 771 is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a result, your TV signal may be interrupted. In rare instances, the signal between ...
  • On-Screen Error Code 722 : Service Expired Error Code 722 means your DIRECTV® receiver may not have the programming information for the channel you're trying to view. To get your channels back as...
  • This error might be caused by one of the following situations: The channel you're trying to watch is not included in your programming package. Your receiver is not processing the programming info...
  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Pres...
  • This error might be caused by one of the following situations: Your receiver's ID doesn't match the ID we have listed in our system Your receiver's ID doesn't match your receiver's access card...
Still need help? Contact us.