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DIRECTV Error Code 745 or 746


These numbers indicate there might be a problem with your receiver’s access card. To resolve this issue, follow the steps below:

Solution 1: Check your receiver's access card

Step 1

Open the access card door on the front panel of your receiver and remove the access card. Note: On some receiver models, the access card slot is on the right side of the receiver.


Step 2

Reinsert the access card. The chip should be facing down with the logo or picture facing up.

Still seeing the error message?

Try Solution 2.

Solution 2: Reset your receiver

Step 1

Unplug your receiver's power cord from the electrical outlet, wait for 15 seconds, and plug it back in.


Step 2

Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

Still having issues?

Please visit our Technical Forums or call us at 1-800-531-5000 and select the option for technical assistance.

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