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DIRECTV Error Code 711


This error might be caused by one of the following situations:

  • Your receiver has not been activated for DIRECTV® service.
  • Your receiver has received only part of the data it needs to decode our satellite signal.

Follow these steps to check if your receiver is activated:
  1. Sign in to your directv.com account
  2. Click or tap “View My Equipment” in the My Snapshot section

Does the error message appear when you're watching a live or recorded show?


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