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Can I use equipment from another company to receive service from DIRECTV?


No, unfortunately we don't support non-DIRECTV equipment.

We offer a wide variety of the best receivers for all your TV entertainment needs, including Genie®, a whole-home HD DVR that lets you enjoy full HD DVR functionality in every room from one HD DVR. Just pick the receiver(s) you want when you place your DIRECTV order. You can order online anytime, 24/7.

If you'd rather order DIRECTV by phone, call us at 1-800-DIRECTV from 8:00 a.m. to 1:00 a.m. ET daily. Our call center is staffed with knowledgeable Customer Service Representatives who are ready to help.

If you'd like a demonstration of a DIRECTV System before you sign up, or if you want a specific brand of receiver, we suggest visiting one of our authorized DIRECTV Retailers. To find an authorized DIRECTV System Dealer near you, visit our web site at directv.com/retailers and enter your ZIP code.

Once you've placed your order, come back to directv.com to manage your account, add additional programming and receivers, and more.

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