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How do I sign up for Appointment Alerts via text message?

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To sign up for Appointment Alerts via text messages, just follow these steps:

Step 1

Visit My Orders & Service Calls page and click Sign Up for Appointment Alerts. Then, enter your phone number in the Text me field and click Sign Up. You can also sign up by texting “APPT” to 21880 on your mobile phone.
Please note: If you decide to change your Appointment Alert preferences later, just come back to the My Orders & Service Calls page and click Change or Add Another Alert Type.

Step 2

Check your phone. You should get a text message from DIRECTV asking you to reply “JOIN.”
Please note: If we don’t have your phone number on file, you’ll first get a text message asking you to enter your DIRECTV account number or the phone number on your DIRECTV account—it’s the number you gave us when you signed up for DIRECTV.

Step 3

You’re done. Now you’ll begin receiving helpful reminders and appointment status updates via text message. If you want to stop receiving them, just reply STOPAPPT.

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