Hi! How can we help you?
Please sign in
for a more personalized experience.


How do I check the status of my upcoming DIRECTV appointment?


To check the status of your upcoming installation or service call appointment, just go to directv.com/myappointment. You can check the date and time of your appointment, see approximately how long it’ll take, check if your technician’s already on the way to your home, and much more. You can also reschedule or cancel your appointment at any time.

Please note: Only service call appointments can be cancelled online. If you would like to cancel an equipment installation appointment, please call us at 1-800-531-5000.

Follow these easy steps to track your appointment status:

Step 1

Sign in to your directv.com account. If you don’t have an online account yet, click Register to create one.

Step 2

Select My Orders & Service Calls from the My Account menu.

Step 3

Here you’ll see all the details of your upcoming appointment: the date and time, approximate duration, your technician’s arrival window, and your appointment status. You can add your appointment to your calendar by clicking the Add to Calendar link. Want to reschedule or cancel your appointment? Just click the appropriate links.
Please note: If you have multiple DIRECTV appointments, the one that’s coming up first will be displayed first. Once it’s completed, the details of your second appointment will be displayed.

Step 4

Click Sign Up for Appointments Alerts to receive helpful reminders and appointment status updates. We can email, text, and/or call you anytime your appointment status changes—for example, if your tech is on the way, or has already arrived at your home.
Please note: If you decide to change your Appointment Alert preferences later, just come back to this page and click Change or Add Another Alert Type.

Was This Helpful?

We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.
Still need help? Contact us.