Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

What if NFL SUNDAY TICKET video player isn’t playing smoothly?

Print
Please check that your computer meets the system requirements for the NFL SUNDAY TICKET web app. If you are still having video or audio issues, put your cursor over the video window. In the video control bar located at the bottom of the video window, there is a video test option. Depending on your bandwidth quality, up to three bars will light up. Three highlighted bars means you have the highest-bandwidth quality. You may need to click on the blue bars and lower your video settings if you do not have enough bandwidth for a higher-quality video stream. Also, try closing all open programs and applications, including those running in the background.

Was This Helpful?

 
We're sorry to hear that. Please contact us.
We appreciate you taking the time to help us improve our support site. Please take a minute to tell us how we can improve this answer to better serve you. Important: Comments are collected and periodically reviewed to help us improve answers in our knowledgebase. Due to the volume of feedback we receive, we are not able to respond to comments submitted here. If you require a response, please refer to our Contact Us page for ways you can contact DirecTV or click "email us" after you close this screen.
Still need help? Contact us.