Please check that your computer meets the system requirements
for the NFL SUNDAY TICKET web app.
If you are still having video or audio issues, put your cursor over the video window. In the video control bar located at the bottom of the video window, there is a video test option. Depending on your bandwidth quality, up to three bars will light up. Three highlighted bars means you have the highest-bandwidth quality. You may need to click on the blue bars and lower your video settings if you do not have enough bandwidth for a higher-quality video stream. Also, try closing all open programs and applications, including those running in the background.