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I can't remember my directv.com password. What should I do?

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To retrieve your directv.com password, you will need the email address you used to create your directv.com account. If you don't remember it, click here. If you do, follow the steps below.

Step 1

Place your mouse over "My Account" above the main navigation. Click "Forgot Password?".

Step 2

Enter the email address associated with your directv.com account and click “Continue.” If you forgot your email address, click “Forgot your email address?” and follow the instructions.

Step 3

Enter your security answer. If you don't remember it, click "Forgot your security answer?". Otherwise, enter your answer and click "Submit".

Step 4

Create a new password.

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