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What are the requirements for using directv.com?

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Our website performs best with these browsers:


Additional Requirements:


  • Javascript is required in order for the site to function properly.
    JavaScript is a scripting language that is used to enhance a site's interactivity. Much of directv.com's key functionality relies on JavaScript, so JavaScript needs to be enabled in your browser.

    Here are instructions for enabling JavaScript in some of the most popular browsers:

    Google Chrome (15.0)

    • Click the menu icon on the browser toolbar.
    • Select Settings.
    • Click the Show advanced settings link.
    • Click Content Settings in the 'Privacy section.'
    • Select Allow all sites to run JavaScript in the 'JavaScript' section.

    Still having issues? Click here for more help.

    Internet Explorer (8.0)

    • Select Tools > Internet Options.
    • Click on the Security tab.
    • Click the Custom Level button.
    • Scroll down to the Scripting section.
    • Select Enable for Active Scripting and Scripting of Java Applets.
    • Click OK.
    • Select YES if a box appears to confirm.
    • Click OK. Close window.
    • Reload page

    Still having issues? Click here for more help.

    Mozilla Firefox (1.0)
    • Select Tools from the top menu
    • Choose Options.
    • Choose Web Features from the left navigation bar.
    • Select the checkbox next to Enable JavaScript and click OK.

    Still having issues? Click here for more help.

    Mozilla Firefox (2.x)
    • Open Firefox.
    • On the Tools menu, click Options.
    • Click Content in the Options list.
    • Under the Content section, check the box next to Enable JavaScript.
    • Click the Advanced button to open the Advanced JavaScript Options box.
    • Check the appropriate boxes under Allow scripts to.
    • Click OK.

    Still having issues? Click here for more help.

    Apple Safari (1.0)
    • Select Safari from the top menu.
    • Choose Preferences.
    • Choose Security.
    • Select the checkbox next to Enable JavaScript.

    Still having issues? Click here for more help.
  • Cookies must be enabled to use certain portions of the site.
    Cookies are small pieces of data that web servers pass to your browser. This data can then be used to recognize you on subsequent visits and provide you with a more convenient and personalized site experience.

    Cookies affect your ability to perform certain tasks on the site. If your browser is set to refuse cookies from directv.com, you will not be able to sign in, register, pay your bill, or acquire new goods and services.

    To enable cookies, follow the instructions below for the browser version you are using.

    Microsoft Internet Explorer 6.0 and Microsoft Internet Explorer 8.0

    • Select "Internet Options" from the Tools menu.
    • Click on the "Privacy" tab.
    • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings."
    • Click "OK."

    Mozilla Firefox

    • Go to the "Tools" menu.
    • Select "Options."
    • Select the "Privacy" icon in the left panel.
    • Check the box corresponding to "Allow sites to set cookies."
    • Click "OK" to save changes.

    Apple Safari

    • Select "Preferences" from the Edit menu.
    • Click on "Privacy"
    • In the "Security" section under "Accept Cookies" choose how you would like to handle cookies.


Having trouble streaming on our site? View full streaming requirements.

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