Some customers will still be able to sign in using their directv.com username, but not all. If necessary, we'll email you a new Access ID, which will replace your existing directv.com username. You can change it anytime.
If your directv.com username is no longer working and you've never received an email from us, please check your "Spam" folder. If you can't find it, please call us at 1-800-288-2020