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How do I know if my Genie HD DVR is connected to the Internet?


To find out if your Genie HD DVR is connected to the Internet:

  • Press the RIGHT ARROW on your remote control
  • If you see the pop-up message reading ‘no network connection detected’, please check your connection and try again, as your receiver is NOT connected to the Internet. Please visit www.directv.com/connectedhome for more information on how to connect your Genie HD DVR to the Internet.

If you do not see the above message, your Genie HD DVR is connected.

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