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  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press...
  • Can’t figure out how to work your DVR? Want to set parental controls? Seeing an error code on your TV screen? Find answers to these questions with DIRECTV's technical support videos. We have six...
  • It's easy to add another Genie Mini or Wireless Genie Mini to your Genie Whole-Home HD DVR setup and start enjoying DIRECTV and a full HD DVR experience on an additional TV. Just click the...
  • You can see any changes in your bill in the  What Changed Since Last Month?  section of your paper bill statement. Here are a few reasons why your bill amount may be different than you expected: You...
  • If your receiver won't turn on, there might be a problem with your receiver's power supply. Solution 1:Check that your receiver is getting power Make sure your TV is on. Press the Power button on the...
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  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press...
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  • If you cancel your service or if your account was deactivated because you did not maintain the minimum programming requirements, you will be charged a deactivation fee of $15. If you cancel before...
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