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  • Email Us We'll get back to you within 24 hours. English | Spanish Customer Service 1-800-531-5000 General support is available 8am - 1am EST, 7 days a week Technical support is available 24 hours a...
  • In rare instances, you may see a message with an error code on your TV screen. In most cases, you can easily resolve the issue yourself by following our step-by-step troubleshooting instructions...
  • This number is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a result, your TV signal may be interrupted. Follow the steps below to correct...
  • It's easy to add another Genie Mini or Wireless Genie Mini to your Genie Whole-Home HD DVR setup and start enjoying DIRECTV and a full HD DVR experience on an additional TV. Just click the...
  • Here’s a list of error messages you might encounter while watching movies and shows online. Most issues can be solved easily, but if you are still having trouble, please contact us. Error message...
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