Hi! How can we help you?
Please sign in
for a more personalized experience.

Search

We found 437 answers for "troubleshooting":
  • If you’re having issues with your DIRECTV remote, there are a few possible solutions. The first is to check to see if your DIRECTV remote is set correctly. If you 're having trouble changing channels...
  • If your TV screen is "snowy" or you're seeing wavy lines or overlapping images, try Solution 1 below. If your screen is solid black, green, or blue, try this . Solution 1: Check that your TV is set...
  • Problem Closed Caption issues can originate from several different programming sources. DIRECTV is not creating and/or modifying captioning data but is simply passing information received from the...
  • In Standard Definition (SD) programming, lip sync issues are a result of how the program was produced or how it was sent to DIRECTV for broadcast. In High Def (HD) programming, lip sync can be seen...
  • First, make sure your receiver is Surround Sound-capable by looking at your receiver manual. . If your receiver is Surround Sound-capable and you're still having trouble, refer to your Surround Sound...
We're sorry, we couldn't find any answers that match your search. Try rephrasing your question.
We're sorry, we couldn't find any answers that match the filters you have selected. Try removing some filters.

Most Popular Questions

  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press...
  • Select a package below to view its channel lineup: English Packages Select Entertainment Choice Xtra Ultimate Premier Spanish Packages Mas Latino Optimo Mas Mas Ultra Lo Maximo If your package is not...
  • If you cancel your service or if your account was deactivated because you did not maintain the minimum programming requirements, you will be charged a deactivation fee of $15. If you cancel before...
  • With NFL SUNDAY TICKET MAX, you can get live game streams, highlights, scores and stats on your computer or mobile device, plus additional enhanced features, like the RED ZONE CHANNEL, FANTASY ZONE...
  • NFL SUNDAY TICKET is now available for just $251.94 and NFL SUNDAY TICKET MAX is available for just $353.94. With NFL SUNDAY TICKET MAX, you'll have access to all the regular NFL SUNDAY TICKET...