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We found 440 answers for "troubleshooting":
  • If your TV screen is "snowy" or you're seeing wavy lines or overlapping images, try Solution 1 below. If your screen is solid black, green, or blue, try this . Solution 1: Check that your TV is set...
  • If you’re having issues with your DIRECTV remote, there are a few possible solutions. The first is to check to see if your DIRECTV remote is set correctly. If you 're having trouble changing channels...
  • Press the CHAN/PAGE UP or DOWN buttons on your remote control. Does the program occur on more than one channel? Yes No Please wait a few minutes. If the problem doesn't resolve itself, please call...
  • Do you see a progress bar on your TV screen with a message like "Receiving Satellite info..."? Yes No Your receiver is rebooting. Wait for the progress bar to reach 100%. It's possible for the...
  • In Standard Definition (SD) programming, lip sync issues are a result of how the program was produced or how it was sent to DIRECTV for broadcast. In High Def (HD) programming, lip sync can be seen...
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  • There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press...
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  • With DIRECTV’s NFL SUNDAY TICKET, your living room becomes the 50-yard line, and you become the ultimate fan. Enjoy every out-of-market game every Sunday afternoon, plus enjoy interactive features...
  • How can I view my account Information? To view your account Information, please visit www.directv.com/myaccount . Do I need to sign in to stream the NFL SUNDAY TICKET games? Yes, you will need to use...
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