Scripting must be enabled to use this site.
Hi! How can we help you?
for a more personalized experience.
Search by Keyword
Receiver acting up? You can fix many common issues by "refreshing" your service online.
Just follow these simple instructions>
Troubleshoot My Service
Have a problem with billing or equipment? We'll show you how to fix it.
Learn About DIRECTV
Get the info you need about our products and services.
Get answers to questions about your DIRECTV bill.
Most Popular Questions
How do I reset my receiver?
There are two ways you can reset your receiver: Method 1: Press the Reset button On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press...
How do I find out what channels come in each TV package?
Select a package below to view its channel lineup: English Packages Select Entertainment Choice Xtra Ultimate Premier Spanish Packages Mas Latino Optimo Mas Mas Ultra Lo Maximo If your package is not...
Will I be charged a fee if I cancel my service?
DIRECTV significantly discounts the price of equipment and installation, so we ask you to agree to a programming commitment of 12-24 months effective when you accept and activate service. If you...
What's included in the 2013 NFL SUNDAY TICKET and how do I order it?
NFL SUNDAY TICKET is now available for just $224.95 and NFL SUNDAY TICKET MAX is available for just $299.95. With NFL SUNDAY TICKET MAX, you'll have access to all the regular NFL SUNDAY TICKET...
How do I order Pay Per View movies to watch on TV?
You can purchase Pay Per View movies to watch on your TV in a few different ways. Order with your remote control: If your receiver is connected to the Internet or a land-based phone line, you can...
Can't find the info you're looking for?