If you can’t make a payment by the due date or you’ve already missed a payment, you can make a Promise to Pay and let us know when you’ll be able to pay your bill. If your account is past due, it will temporarily stop call attempts. This may take approximately 24 hours to take effect.
Please note: Late fees will still apply to your account.
Please return to directv.com to make a payment before your expected payment date to avoid late fees and possible service interruption in the future.
If you’ve been scheduled for service interruption, you could be eligible for a one-time service interruption extension of up to a maximum of five days. Doing so will temporarily stop call attempts. This may take approximately 24 hours to take effect.