Help Center
Account Management
- What happens if I cancel my DIRECTV service and have outstanding charges on my account?
- When I went to My Orders & Service Calls page to track my appointment, I noticed my service address was incorrect. What should I do?
- I have multiple DIRECTV appointments coming up. Why is only one appointment displayed on My Orders & Service Calls page?
- Can I check on my equipment orders on my mobile device?
- How do I sign up for Appointment Alerts via text message?
- Save on your monthly bill by changing your DIRECTV package
- Someone has used my information to subscribe to DIRECTV. How do I get help fixing this?
- There is an unauthorized inquiry by DIRECTV on my credit bureau report. What should I do?
- What if I forgot my Access ID or password?
- How do I set my DVR from my phone or tablet with the DIRECTV App?