Help Center
Account Management
- Someone has used my information to subscribe to DIRECTV. How do I get help fixing this?
- There is an unauthorized inquiry by DIRECTV on my credit bureau report. What should I do?
- What if I forgot my User ID or password?
- How do I set my DVR from my phone or tablet with the DIRECTV App?
- What should I do if I’m having problems registering or signing in to my account on directv.com?
- What can I do if my credit card has been charged in error by DIRECTV?
- How do I check the status of my upcoming DIRECTV appointment?
- How can I check my account balance?
- Can I make changes to my DIRECTV order or cancel it before installation?
- Why am I being charged a TV fee?