Help Center
Account Management
- How do I sign up for Appointment Alerts via text message?
- Save on your monthly bill by changing your DIRECTV package
- Someone has used my information to subscribe to DIRECTV. How do I get help fixing this?
- There is an unauthorized inquiry by DIRECTV on my credit bureau report. What should I do?
- What if I forgot my Access ID or password?
- How do I set my DVR from my phone or tablet with the DIRECTV App?
- What should I do if I’m having problems registering or signing in to my account on directv.com?
- Can I change my TV package from my cell phone?
- What can I do if my credit card has been charged in error by DIRECTV?
- My service is scheduled to be interrupted. How do I request a a payment extension?