There are two ways you can reset your receiver:
On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to restart.
Note: On some receiver models, the reset button is on the side of the receiver.
Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.
Press the Power button on the front panel of your receiver. Wait for your receiver to restart.
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