DIRECTV Error Code 920

This error occurred because your receiver wasn’t able to download the guide information from the satellite for more than 3 hours.
 
Is the issue happening at your Genie Mini location?
A. Yes: Troubleshoot the issue from the main Genie Server
B. No: Continue running a system test on the receiver
 
System Test
 
STEP 1
Press MENU on your remote control

 

STEP 2
Select Settings & Help
 
STEP 3
Select Settings
 
STEP 4
Select Info & Test
 
STEP 5
Select Run System Test. This may take a few minutes.

 
If no codes are returned, then the receiver temporarily lost communication and normal functionality should return shortly.