This error occurs when your receiver isn’t able to download the guide information from the satellite for more than 3 hours. Is the issue happening at your Genie Mini location?
Yes: Troubleshoot the issue from the main Genie Server
No: Continue running a system test on the receiver
Run a System Test:
If no codes are returned, then the receiver temporarily lost communication and normal functionality should return shortly.
For more information, watch this video: