How do I connect a replacement Genie Mini?

See below for step-by-step instructions on how to connect a replacement Genie Mini


Step 1

Swap your non-working receiver or Genie Mini with your replacement Genie Mini.

Note: If you have to install a Genie HD DVR, please do so first.



Step 2

A. Disconnect and remove any adapters that were connected to the cable cord that went into the back of your old device.

B. Connect all the cables and accessories to your replacement Genie Mini, connecting the power cord last.
Learn how to connect the satellite cable
Learn how to connect your Genie Mini to your TV

C. Power on your replacement Genie Mini and your TV.



Step 3
Go to the Genie HD DVR to begin the Replace a Client guided setup.
Note: You may need your serial number, MAC address, and model number. This information can be found on the barcode sticker on the outside of the box your replacement Genie Mini came in.
a. On your Remote, press MENU, select Settings & Help, select Settings, then Whole-Home. Select Manage Client and then Add Clients.
b. Note the PIN that displays on the screen-you will need to enter the PIN on your Genie Mini at its location. Leave the Genie HD DVR on this screen until the setup of the Genie Mini is complete.
If you don’t have the ENTER PIN screen, skip to Step 4c below.


Step 4
Follow the guided setup screens the TV connected to your replacement Genie Mini:
a. Return to the location where you set up your Genie Mini.
b. Using the DIRECTV Genie Remote Control, enter the PIN you noted in Step 3b. Then select Add a New Location.
c. Return to the Genie HD DVR and select Done on the Add a Client screen.
If your Genie Mini displays the Enter PIN screen again after the two-minute connection countdown, please call 1-800-531-5000 to complete your activation.


Step 5


Step 6

Return your non-working Genie Mini. You must return it within 7 days to avoid non-return fee of $45.

a. Pack up ONLY your non-working Genie Mini and power cord in the box your replacement Genie Mini came in using the packing materials provided in the box. DO NOT INCLUDE your remote control, cables, accessories, or any personal equipment such as DVD players.
b. Tear off the receipt tab on the bottom of the return shipping label and keep for your records. Affix the return shipping label over the original shipping label.
c. Drop off the box at your local Post Office™ or FedEx® location. Regardless of which option you choose, you can track your shipment on as they are in partnership with the United States Postal Service® for these shipments.