See below for step-by-step instructions on how to connect a replacement non-Genie receiver
Swap your non-working receiver with your replacement non-Genie receiver.
A. Disconnect and remove any adapters that were connected to the cable cord that went into the back of your old receiver.
C. Power on your replacement receiver and your TV.
Insert your new access card as shown in the image to the right. The chip should be facing down with the logo or picture facing up. Your new access card should be found taped to the top of your replacement receiver in a plastic sleeve.
Note: On some receiver models, the access card slot is on the right side of the receiver.
Follow the guided setup screens on your TV. When you get to the Satellite Dish Setup screen, keep the default settings as-is and leave the Order ID field blank. Simply select Continue.
Return or recycle your non-working receiver. If you see a pre-paid shipping label in the plastic pouch on the outside of the box your replacement receiver arrived in, you must return your non-working receiver and access card within 7 days to avoid non-return fees.* If you don’t see a pre-paid shipping label, we encourage you to return your non-working equipment to our electronic recycling center.
*Non-return fees are based on type of receiver: Standard ($45), DVR ($135), HD ($45), HD DVR ($135), Genie™ ($135).